Frequently Asked Questions

  • Product Care

    How do I care for my Wallace Bishop jewellery? Your jewellery is a valuable item – it requires cleaning and maintenance to last a lifetime. At Wallace Bishop, our stores have the most advanced professional cleaning equipment to care for your treasured items properly. Make sure you bring your ite...
  • Product Information

    What does TDW mean? TDW is an abbreviation for "Total Diamond Weight" which means it's the total carat weight of all the diamonds combined. What does carat mean in diamonds? To put it simply, diamond carat weight measures how much a diamond weighs. A metric "carat" is defined as 200 milligrams...
  • Ring Sizing

    What's my ring size? To find your ring size, view our Wallace Bishop Ring Size Guide here. What if I need my ring to be resized? Some rings can be resized depending on the style and setting of the stones. If a ring has to be resized please take it to your local Wallace Bishop store. Please not...