Do we do jewellery repairs, and how long does it take?
We do jewellery repairs and restorations. The time it takes depends on the type of repair or restoration. As an example, our ring resizing and chain repairs are usually completed and returned to our clients with 24 business hours. Visit your local Wallace Bishop store to discuss your jewellery repairs.
What type of jewellery repairs do we offer, and what is the cost?
We do all repairs, restorations, and custom bespoke jewellery-making services in our fully-equipped jewellery repair centre. Our specialists can create your dream piece of jewellery. All quotes include the cost of the repair, restoration or custom make service. If you have any jewellery requiring repair or restoration, please visit our specialists anytime at your local Wallace Bishop store.
Do we offer engraving (laser, crest and hand-engraving) and what is the cost?
We do offer engraving services—laser engraving at an additional cost. The setup cost is $40.00 for the first 5-letters plus $4.00 per extra letter—crest engraving, including digitizing, is $350.00. We also offer hand-engraving – the setup fee is $85.00 for the first 5-letters plus $7.00 per additional letter. Visit your local Wallace Bishop to organize your engraving service.
If I have jewellery engraved, can it be returned?
Once your piece has been engraved, it cannot be returned under our 30-day change of mind policy. However, if for any reason your jewellery is faulty it may be returned according to our terms and conditions.